Find a Provider
Over one million Empire Plan providers at your fingertips.
The Empire Plan enrollees have access to a nationwide network of more than one million participating providers in the Medical/Surgical, Hospital, Mental Health/Substance Use, and Prescription Drug programs.
Click a program provider directory below to search for a provider near you.
Need help getting started?
Learn how to use the provider directories for The Empire Plan's Medical/Surgical, Hospital, Mental Health/Substance Use, and Prescription Drug programs by watching this short video.
Empire Plan Providers, Pharmacies and Services
Medical/Surgical Program
With UnitedHealthcare's online directory, you can search for participating providers, laboratories, outpatient surgical locations, cardiac rehabilitation centers, urgent care centers and orthotic/prosthetic devices networks.
Hospital Program
Anthem Blue Cross is part of the largest hospital network in the U.S. with 97 percent of the nation's hospitals participating. Find a hospital, hospice or skilled nursing facility near you at their online directory.
Mental Health and Substance Use Program
For treatment options, call Carelon Behavioral Health's 24-hour Clinical Referral Line at 1-877-7-NYSHIP (697447), choose option 3 twice from the menu and visit their online directory.
Prescription Drug Program
Visit the CVS Caremark website to order mail service prescriptions online at reduced cost or find nearby retail pharmacy locations, including those participating in the vaccine network or with 24-hour service.
Nonparticipating Providers
If The Empire Plan is your primary insurance coverage and you use a nonparticipating provider who is part of the MultiPlan group, your out-of-pocket expenses will be reduced in most cases. Click the below link to search for a provider or facility.