Maintenance Supervisors (Toll Equipment)

Due to current testing space limitations, candidates may need to travel to a test site to take this examination. Candidates will be notified of their test site location on their admission notice.

Promotion examination open to all qualified employees of the New York State Thruway Authority.

This examination is being held to fill vacancies in the New York State Thruway Authority only.

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Minimum Qualifications

On or before January 27, 2024, you must be a qualified employee of the New York State Thruway Authority and have 45 days of permanent competitive or 55-b/55-c service as:

For Exam No. 31-132010: Toll Electronic Systems Technician, Toll Electronic Systems Technician Trainee 1, or Toll Electronic Systems Technician Trainee 2.

For Exam No. 31-133:

Either A. Maintenance Supervisor 1 (Toll Equipment);

Or B. Toll Electronic Systems Technician.

Only the title or titles listed are qualifying.

If you were permanently appointed to a qualifying title on or before December 13, 2023, and have served continuously in this title since that date, you are eligible to file for this examination.

Qualifying Experience For Appointment From The Eligible List:

For Exam No. 31-132010: After one year of service at the Full Performance Level, successful candidates will be qualified for appointment from the eligible list.

For Exam No. 31-133: After one year of service described in the A Qualifications, successful candidates will be qualified for appointment from the eligible list. After two years of service described in the B Qualifications, successful candidates will be qualified for appointment from the eligible list.

Eligibles who meet the ?B? qualifications, and who are subsequently appointed to an ?A? title, may request to have their name added to the ?A? list, once they have completed the time in title year(s) of service in the ?A? title. The request should be submitted in writing to the NYS Department of Civil Service, Albany, New York 12239; Attention: S2JMM.

Order of Certification: The order of certification of this eligible list will be:

1. "A" eligibles
2. "All" eligible

Continued Employment: You must possess a valid license to operate a motor vehicle in New York State at the time of appointment and continuously thereafter. Some positions require a commercial driver?s license (CDL).

The Positions: These positions exist in the New York State Thruway Authority and are located throughout New York State. These positions are subject to 24-hour call-out as necessary to support the computerized Toll System and ITS equipment.

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Duties

As a Maintenance Supervisor 1 (Toll Equipment), you would work under the general supervision of a Maintenance Supervisor 2 (Toll Equipment). You would supervise, plan, assign, and direct Toll Electronic Systems Technicians in the installation, modification, testing, inspection, and repair of all toll- and traffic-related equipment in a Division. You would also perform difficult repairs of the computerized Toll System and the Intelligent Transportation Systems in a Division and in the field.

As a Maintenance Supervisor 2 (Toll Equipment), you would work under the general supervision of the Thruway Division Director and the Director of Intelligent Transportation Systems Maintenance. You would oversee and direct the Intelligent Transportation Systems Maintenance Program for an entire Division; schedule and coordinate work and monitor its progress; ensure the availability of tools, parts, materials, and supplies required to advance work activities; ensure program efficiency and effectiveness; ensure staff development and training, and trainee advancements; prepare annual budgets and develop and implement recommendations in support of the Division Program.

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Subject of Examination

To be considered for appointment to this title, you must pass the mutiple-choice test. The multiple-choice evaluates your knowledge, skills, and/or abilities in the following areas:	For Examination Nos.
	31-132010	31-133
1. Installation, inspection, maintenance, and repair of toll collection equipment - These questions test for the ability to install, modify, test, inspect, maintain, and repair electronic toll collection and related traffic equipment used by the NYS Thruway Authority, including electrical/mechanical and electrical/electronic toll collection, traffic information, fiber optics, and related equipment. Such equipment may include the E-ZPass electronic toll collection system, the E-ZPass Reader, security/traffic related cameras, sign controllers, communications equipment, and related computer hardware, peripherals and software.	X	X
2. Review and interpretation of plans and specifications - These questions test for the ability to read and understand electrical system wiring diagrams and specifications.	X	X
3. Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.	X
4. Work Planning and Scheduling - These questions test for knowledge of the principles used in developing and implementing work plans and for the ability to arrange work assignments in a manner that will achieve work goals while staying within scheduling criteria. This may include setting up vacation or work schedules, taking into consideration such factors as seniority, work skills, duty hours and shift coverage.	X
5. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.	X
6. Administrative Supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and their subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.		X
7. Administrative techniques and practices - These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern.		X
8. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.		X

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Your final score on the eligible list will be determined after adding any wartime Veterans' credits.

Credit For Seniority: Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

Admission To The Test: If approved for a multiple-choice test, you will receive an admission notice which will indicate your assigned test date and the way your test will be administered. Your test may be administered with paper and pencil or online at a state test site using a state-provided Chromebook. You cannot request to change your scheduled day or request a specific type of test administration.

Applicants are required to have a Personal NY.gov account and keep their email address up to date. The Department of Civil Service and other state agencies will communicate with you through email correspondence. This may include the notification of your test arrangements, examination results, and canvassing you for interest in appointment. It will be important for you to keep your email address, phone number, and mailing address current by logging into https://www.cs.ny.gov/home/myaccount.

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How To Apply

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most multiple-choice tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

It is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to provide equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their application. Further information is available from the Test Accommodation Unit of the Department of Civil Service at Testaccommodation@cs.ny.gov.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the multiple-choice test three days before the date of the test, email us at AdmissionNotices@cs.ny.gov. Please provide your first and last name, address, and the last four digits of your social security number, and we will provide you with the information you need to attend your multiple-choice test. If you have an issue other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany area or toll free at 1-877-697-5627. Please leave a clear concise message and provide your first and last name, last four digits of your social security number and a daytime phone number.

Taking State and Local Examinations Scheduled for the Same Day

If you have applied to take a multiple-choice test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same test date as this multiple-choice test, you must notify each of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all tests at one test site. All tests will be held at the state examination center. For your convenience, contact information for all local civil service agencies is available on our website at: https://www.cs.ny.gov/jobseeker/local.cfm.

Eligibility for Examination

To be considered a qualified employee eligible to compete in this examination, you must be employed in, or on leave from, the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

Cell Phones or Electronic/Communication Devices at the Test Site

The use of cell phones, beepers, headphones, or any electronic or other communication devices at your personal testing site or in the test room, hallways, restrooms, building, grounds, or other areas, except as expressly authorized by the Department of Civil Service, could result in your disqualification.

S2/TC3 JMM-ctc
Issued: 11/10/23

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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